Shipping and Delivery – JoyPicks.com
At JoyPicks.com, we aim to provide reliable international shipping and transparent delivery information for all orders.
Below you will find details about shipping costs, delivery times, tracking, and customs policies.
Worldwide Shipping
- 🌍 Global Coverage – We ship to most countries worldwide.
- 🚚 Flexible Rates – Shipping costs are calculated based on destination, product size, and weight.
The final cost will be displayed at checkout. - ⚖️ Customs & Taxes – Import duties, VAT, or local taxes may apply in your country.
These charges are the responsibility of the buyer.
Estimated Delivery Time
Orders are typically processed within 1–2 business days before shipment.
Standard international delivery times are as follows:
| Destination | Estimated Delivery | Shipping Cost |
|---|---|---|
| Worldwide (Most Countries) | 7–15 business days | Calculated at checkout |
| Expedited Shipping (Selected Countries) | 5–10 business days | Additional charges apply |
*Business days are Monday–Friday, excluding public holidays. Delivery times may vary depending on customs clearance and local courier services.
Order Tracking
All orders include tracking information at no extra cost.
Once your package has been shipped, you will receive a tracking number by email.
You can also track your order anytime by visiting My Orders in your account.
Delivery Confirmation
You will receive an email confirmation once your order has been delivered.
In some cases, a signature may be required to ensure secure delivery.
Your buyer protection period begins once delivery is confirmed.
Undeliverable Packages
Orders may be returned to us if:
- The shipping address provided at checkout is incomplete or incorrect.
- No recipient is available after multiple delivery attempts.
- The package is refused by the recipient.
If a package is returned as undeliverable, you may be responsible for re-shipping costs or applicable restocking fees.
Shipping Restrictions
| Restriction | Details |
|---|---|
| Oversized or Heavy Items | Special handling or additional shipping fees may apply. |
| Regulated Products | Certain items cannot be shipped to specific countries due to customs regulations. |
| Hazardous Materials | Dangerous goods cannot be shipped through standard international carriers. |
Expedited Shipping
For customers who require faster delivery, expedited shipping options are available in selected regions for an additional fee.
Availability and cost will be shown at checkout.
Contact Us
If you have any questions about shipping, delivery times, or customs, please contact our customer service team:
- Email: [email protected]
- Live Chat: Monday–Friday, 9 AM–5 PM AEST